What Are The Signs Of Good Customer Service In A Restaurant?

What are the signs of good customer service in a restaurant?

When dining out, you expect more than just delicious food; good customer service plays a vital role in your overall experience. Understanding the signs of good customer service in a restaurant can enhance your visits and ensure you enjoy every meal. Here are key indicators of exceptional service to look for the next time you’re at your favorite restaurant.

Attentive Staff

One of the most immediate signs of good customer service is the attentiveness of the staff. They should greet you promptly upon arrival, show genuine interest in your needs, and be quick to answer any questions about the menu. A good server should maintain eye contact, listen carefully, and engage with you without being intrusive.

Knowledgeable Employees

A restaurant’s staff should possess a strong knowledge of the menu, including ingredients, preparation methods, and specials. You can test this by asking questions about certain dishes or recommendations. A well-informed employee can give you valuable insights that enhance your dining experience.

Positive Attitude

The demeanor of the waitstaff significantly influences the atmosphere of the restaurant. You should notice a positive attitude, where employees smile and remain polite, even during busy times. Their enthusiasm can make the dining experience feel more inviting and enjoyable.

Quick Service

Good customer service isn’t just about friendliness; it also includes efficiency. While you may understand that busy nights can slow things down, the staff should still manage to serve promptly, bringing out drinks and food in a reasonable timeline. If you feel like you’re waiting too long, it’s a sign that service might need improvement.

Attention to Detail

Good service is often found in the details. This might include:

• Ensuring your utensils are spotless
• Refilling your water glass without having to ask
• Remembering your previous orders or preferences
• Providing the correct condiments and accompaniments

Responsive to Feedback

Great restaurants are open to feedback. If there’s a problem with your meal or service, a good server will listen to your concerns and address them promptly. This can be as simple as offering a replacement dish or adjusting the bill to account for an error. If the restaurant takes your feedback seriously, it’s a strong indicator of their commitment to customer satisfaction.

Courteous Management

The interaction with management can also reflect a restaurant’s dedication to customer service. A good manager will often make rounds to ensure everything is going well. If a manager approaches you with an easy and open demeanor, asking how your experience is, it’s a sign that the restaurant values your opinion.

Clean Environment

A clean restaurant is a fundamental sign of good service. Cleanliness sets the tone for your meal and indicates that the management takes pride in their establishment. Pay attention to not just the dining area but also restrooms and the kitchen’s visibility (if applicable). An unkempt environment can detract from your app experience, no matter how great the food is.

Personal Touch

A touch of personalization can make a significant difference. When servers remember your name or favorite dish, it creates a sense of belonging. Restaurants that provide a warm, welcoming atmosphere often succeed in retaining loyal customers.

Next time you’re out, keep an eye out for these signs of good customer service in a restaurant. They can often make or break your experience! Enjoy your meal!

The impact of staff attitude on customer satisfaction

When dining at a restaurant, you likely focus on the food, ambiance, and value. However, one crucial factor that often goes unnoticed is the attitude of the staff. A positive attitude in restaurant employees can significantly influence your overall customer satisfaction. This concept encompasses aspects like friendliness, attentiveness, and eagerness to help, all of which contribute to a memorable dining experience.

First and foremost, a warm greeting sets the tone for your visit. When you enter a restaurant, being welcomed with a genuine smile can make you feel valued. Research shows that customers are more likely to return to a restaurant where they perceive the staff as friendly and approachable. This feeling of recognition and warmth plays a critical role in building customer loyalty.

Next, attentiveness can make a significant difference. Restaurant staff who are attentive to your needs enhance your dining experience. It’s not just about taking orders and serving food; it involves noticing when you need a refill or when there may be an issue with your meal. Customers appreciate waitstaff who check in regularly without being overly intrusive. This balance can create a welcoming environment that elevates your meal.

Moreover, the ability of staff to handle situations positively showcases their professionalism. Not every dining experience goes perfectly, and it’s how staff respond to challenges that can make or break a customer’s perception. For example, if there’s a mistake with your order, an employee who handles the situation gracefully and quickly resolves the error can turn a potentially negative experience into a positive one. This ability to manage conflicts impacts customer satisfaction greatly.

Additionally, staff attitude affects the restaurant’s atmosphere. A lively and engaged team can create an enjoyable vibe that enhances your dining experience. Conversely, disinterested or unfriendly staff can make even the best food feel unappetizing. Think about how often you’ve noticed the staff’s demeanor influencing the restaurant’s energy; a cheerful team can brighten the mood, making your meal feel more enjoyable.

Here are some additional signs that indicate a positive attitude among restaurant staff:

• Consistent Communication: Staff who maintain eye contact and communicate effectively make you feel more connected and valued.
• Knowledgeable Recommendations: Employees who can confidently suggest menu items demonstrate expertise and genuine enthusiasm for the food they serve.
• Adaptability: Staff who adjust to special requests or modifications reflect a commitment to customer satisfaction.
• Personalized Service: Remembering repeat customers’ names or preferences can leave a lasting impression.

Understanding the impact of staff attitude on customer satisfaction also extends to teamwork. A cohesive team creates a seamless service experience. When team members support one another, it can lead to faster service and improved communication, ultimately enhancing the overall dining experience. Customers can identify when a restaurant has a positive culture, often prompting them to return.

As a customer, your experience is directly tied to how you perceive the staff’s attitude. This perception can influence not only your immediate satisfaction but also your likelihood to share your experience with others. Positive reviews can drive new customers to a restaurant, showcasing the importance of a happy and motivated team.

The attitude of staff in a restaurant plays a pivotal role in shaping customer satisfaction. By prioritizing friendly interactions, attentiveness, and effective communication, restaurants not only enhance the experience for you but can also cultivate a loyal customer base. For more insights into the influence of staff attitudes and improving service quality, you can explore resources at Restaurant.org or QSR Magazine.

How menu knowledge enhances the dining experience

When dining out, the menu is not just a list of food and drink options; it plays an essential role in enhancing your overall experience. A well-informed waitstaff and a thoughtfully curated menu can greatly affect how you perceive your meal. This deep connection goes beyond mere choices—understanding menu knowledge can elevate your dining experience to new heights.

Understanding the Ingredients

Menu knowledge starts with an understanding of the ingredients used in each dish. When servers can explain the components and origins of various menu items, it adds a layer of storytelling to your meal. You might find yourself drawn to dishes made with locally sourced produce or fresh seafood. For instance, a server who knows that the heirloom tomatoes are sourced from a nearby farm can share that detail, making your choice feel more special. The impact of ingredients includes:

• Increased appreciation for quality and sustainability.
• Personal connections to local farms and suppliers.
• Better alignment of dietary preferences and restrictions.

Enhancing Pairing Suggestions

A knowledgeable staff can provide outstanding wine pairings or suggest the perfect side dishes that complement your meal. When you receive tailored recommendations, it enhances your dining experience by opening up new taste sensations. For example, a server might suggest a zesty Sauvignon Blanc to accompany a fresh seafood dish, creating a harmonious balance. Here are key aspects of pairing:

• Empowers diners with informed choices.
• Encourages exploration of new flavors.
• Enhances overall satisfaction with the meal.

Promoting Specials and Seasonal Items

Restaurants often rotate their menu with specials and seasonal items. When staff are well-versed in these changes, they can excite diners about new offerings. Specials not only reflect creativity but also engage diners with fresh flavors. Knowing what’s in season allows you to experience dishes at their peak. This knowledge contributes to:

• A personal touch to your meal selection.
• A heightened sense of freshness and quality.
• Increased chance of discovering the restaurant’s signature dishes.

Addressing Dietary Concerns

Good menu knowledge includes understanding common dietary restrictions—be it gluten-free, vegan, or allergens. When servers show confidence in discussing these options, it helps create a welcoming atmosphere. This awareness allows diners to feel understood and catered to, ensuring they have an enjoyable experience. It can lead to:

• A positive dining atmosphere where everyone feels accommodated.
• Fewer mistakes relating to food allergies or dietary preferences.
• Stronger customer loyalty as guests feel valued and understood.

Creating an Engaging Experience

Menus are more than functional; they are a part of the experience. When servers are equipped with detailed knowledge, they can initiate engaging conversations about the dishes. Your server could share personal favorites, customer feedback, or the inspiration behind a dish. An engaging atmosphere can result in:

• Deeper connections with the dining environment.
• Increased likelihood of repeat business.
• A more memorable experience overall.

All these aspects underscore why menu knowledge is crucial in a restaurant setting. It’s not simply about filling your stomach; it’s an experience that engages your senses, connects you to the ingredients, and enhances your overall dining adventure. The next time you’re at a restaurant, take note of how well the staff understands their menu. It is a sign of good customer service that can make all the difference in your meal.

To learn more about improving your dining experiences with menu knowledge, check out resources from Restaurant Association and Eater.

The role of responsiveness in effective service delivery

In today’s fast-paced world, responsiveness plays a crucial role in effective service delivery across various sectors, particularly in hospitality. When customers dine at a restaurant, their experience hinges significantly on how swiftly and effectively their needs are met. Here are several indicators that highlight the importance of responsiveness in the restaurant industry:

Timeliness in Service

One of the most noticeable signs of responsiveness is the speed of service. Customers generally expect their orders to be taken quickly and food to be served in a reasonable timeframe. If staff members attend to customers promptly, they convey respect and consideration for the patrons’ time. A delay can indicate inefficiency, leaving customers to feel undervalued. Prompt attention can enhance the overall dining experience.

Active Listening Skills

Good customer service hinges on actively listening to the needs and wants of guests. Restaurant staff should not only take orders but also be attentive to any special requests or dietary restrictions. Demonstrating that they hear and understand customer needs leads to fulfilling expectations effectively, fostering a positive dining atmosphere.

Effective Communication

Communication is a vital component of responsiveness. Whether it’s updating patrons about wait times, explaining menu items, or taking feedback, clear and concise communication helps customers feel informed and valued. Staff members who proactively check in with customers about their experience create a more enjoyable environment. This can lead to enhanced customer loyalty.

Adaptability to Customer Needs

Another aspect of responsiveness is adaptability. Customers appreciate when staff can accommodate changes or unexpected requests. This flexibility not only resolves potential issues but also shows that the restaurant values customer satisfaction. Flexibility in menu items, seating arrangements, or addressing complaints significantly contributes to an excellent service experience.

Staff Training

Training staff effectively is crucial for fostering a culture of responsiveness within a restaurant. Staff should be equipped with the skills to handle various situations, from managing complicated orders to troubleshooting dining issues. Consistent training ensures that employees feel confident in delivering high-quality service, thus directly impacting customer experiences.

Proactive Service

Proactive service means anticipating the needs of guests before they have to ask. This includes refilling drinks without prompts, checking in frequently during the meal, and being aware of when customers need assistance. Proactive engagement enhances the dining experience, making guests feel cared for and valued, which can lead to repeat visits.

Customer Feedback Mechanism

Establishing a robust system for gathering and addressing customer feedback is essential for ongoing responsiveness. Creating opportunities for diners to express their thoughts can include feedback cards, online surveys, or casual conversations. Actively seeking feedback and acting on it demonstrates a commitment to improvement, showing patrons that their opinions matter.

Technology Integration

Integrating technology into service delivery can significantly enhance responsiveness. Many restaurants use online reservation systems, tablet ordering, and mobile payment options to streamline processes. This technology helps minimize wait times and can improve communication both between staff and customers, ultimately leading to a smoother dining experience.

Examples of Responsive Practices in Restaurants:

• Real-time Order Tracking: Using systems that allow diners to track their order status can keep customers informed.
• Host/Hostess Duties: Having well-trained hosts manage seating and wait times can improve flow and customer satisfaction.
• Social Media Interaction: Engaging with customers on platforms such as Instagram or Facebook can help address concerns or inquiries quickly.

Customer Loyalty and Responsiveness

Ultimately, the relationship between responsiveness and customer loyalty is profound. When patrons feel their needs are met swiftly and satisfactorily, they are more likely to return and recommend the restaurant to others. Building a loyal customer base is driven by the perception of excellent service, which is rooted in responsiveness.

In Closing

In the competitive world of restaurants, establishing an environment that prioritizes responsiveness can set a business apart. Cultivating a responsive service culture requires ongoing commitment from the entire team, focusing on timely interactions, active listening, proactive service, and incorporating technology. These elements work together to create a memorable dining experience, ensuring that customers leave satisfied and eager to return.

For further insights on effective service delivery, visit National Restaurant Association or check out Michelin Guide for case studies on responsive service in top-rated dining establishments.

Creating a welcoming atmosphere: key elements to consider

Creating a welcoming atmosphere in a restaurant is essential for enhancing customer experience. A positive environment encourages guests to relax, enjoy their meal, and return for future visits. Here are some key elements to consider when designing a welcoming atmosphere.

Ambiance and Decor

The first impression often comes from the decor and atmosphere. From lighting to furniture, every aspect should contribute to a comfortable feel. Consider the following:

• Lighting: Soft, warm lighting creates intimacy. Bright lights might make customers feel rushed.
• Color Scheme: Choose colors that evoke feelings of comfort and happiness, such as warm earth tones or soothing pastels.
• Furniture Arrangement: Allow for space between tables for privacy while maintaining an inviting layout.

Friendly Staff

The attitude of the staff plays a significant role in customer perception. Staff members should reflect warmth and hospitality, ensuring patrons feel valued. Here are specific traits to look for:

• Smiling Faces: A genuine smile can set a positive tone right from the start.
• Politeness: Staff should use courteous language and be attentive to guests’ needs.
• Knowledgeable Service: Employees should be well-informed about the menu, allowing them to offer personalized recommendations.

Cleanliness

Cleanliness is a non-negotiable aspect of any restaurant’s atmosphere. A clean space reassures visitors about health and safety. Essential maintenance areas include:

• Dining Area: Regularly clean tables, chairs, and floors to create a tidy environment.
• Restrooms: Keep restrooms spotless, as this is a direct reflection of the restaurant’s overall cleanliness.
• Kitchen Visibility: An open kitchen can boost confidence in food safety and hygiene.

Sound and Music

The right background music can enhance dining experiences significantly. Music choices should resonate with the restaurant’s theme. Tips for effective use of sound include:

• Volume Control: Ensure that music is audible but not overpowering; the aim is to facilitate conversations.
• Genre Selection: Choose genres that fit the restaurant’s identity. For example, jazz may suit a fine dining restaurant, while upbeat pop can match a casual eatery.

Comfort Features

Adding comfort features promotes relaxation. Simple elements can make your restaurant more welcoming, including:

• Pillows and Cushions: Adding cushions can enhance seating comfort, especially in lounge areas.
• Temperature Control: Maintain a comfortable temperature year-round for guest satisfaction.
• Accessibility: Make sure to accommodate everyone, including those with disabilities, by providing ramps and accessible restrooms.

Engaging Interaction

Encouraging interaction among guests and staff can create a community atmosphere. Here are ways to facilitate engagement:

• Personal Greetings: Staff should greet guests personally and remember returning customers’ names and preferences.
• Feedback Opportunities: Guests should feel encouraged to share their opinions, whether through comment cards or digital platforms.
• Account for Special Requests: Being flexible with requests can significantly enhance guest loyalty.

Unique Selling Points

Highlight unique elements that distinguish your restaurant from competitors. These might include:

• Signature Dishes: Create standout cuisine that guests can’t find anywhere else.
• Themed Nights: Offer events like trivia or live music nights to build excitement.
• Local Partnerships: Collaborating with local farms or artisans can appeal to community pride.

By focusing on these key elements, you can create a vibrant and welcoming atmosphere that encourages guests to return, enriching their dining experience. For more insights on enhancing restaurant environments, visit Restaurant Manager or explore articles on Food & Wine.

The importance of follow-up communication post-visit

In the competitive landscape of the restaurant industry, the way a business interacts with customers even after they have left the premises can significantly impact its success. Follow-up communication is not just a polite gesture; it serves as a powerful tool for managing customer relationships, ensuring satisfaction, and fostering loyalty.

Engaging in effective follow-up communication can help a restaurant in numerous ways:

• Enhances Customer Satisfaction: A simple thank-you message can go a long way. It shows that you value your customers’ patronage. This constant acknowledgment fosters a sense of belonging among customers.
• Identifies Areas for Improvement: By asking for feedback post-visit, you can discover what aspects of your service or menu might need enhancement. This honest feedback can guide improvements, boosting the overall experience.
• Encourages Repeat Visits: A personalized follow-up can incentivize customers to return. Offering promotions or discounts on their next visit can convert a one-time visitor into a regular patron.
• Builds Strong Customer Relationships: Regular communication helps create a bond between the restaurant and its patrons. Developing relationships leads to increased customer loyalty and positive word-of-mouth marketing.
• Increases Online Engagement: Follow-ups can direct customers to social media platforms or your website, encouraging engagement that extends beyond their visit.

So, how can restaurants effectively implement follow-up communication? Here are some strategic steps:

1. Choose the Right Medium: Identify whether emails, text messages, or social media are the best ways to reach your customers. Each platform has its strengths, so consider your target audience.
2. Personalize Your Messages: Address customers by name and reference specific details about their visit, such as their favorite dish. This approach makes your communication feel more genuine and thoughtful.
3. Ask for Feedback: Make it easy for customers to provide feedback on their experience. Consider sending a quick survey link. Keep it short to ensure higher completion rates.
4. Offer Incentives: Include special promotions or discounts in your follow-up messages to encourage a return visit. This not only expresses gratitude but also incentivizes future business.
5. Keep It Positive: Frame your follow-up in a way that emphasizes your commitment to customer satisfaction. Express how much you appreciate their feedback and how it will help improve their experience.

Using follow-up communication to build relationships with your customers can be crucial. However, the frequency and timing of these communications must be carefully considered. Over-communicating can annoy customers, while too little contact may allow them to forget about your restaurant.

For optimal results, analyze the timing that aligns with your establishment’s dining cycle. For instance, sending a follow-up message within 24 to 48 hours after the visit is often effective. This approach keeps your restaurant top-of-mind while allowing ample time for customers to reflect on their experience.

Data shows that establishments that actively seek customer feedback after visits tend to have a higher rate of customer retention. A study conducted by ZDNet reveals that proactive follow-up practices can lead to a 25% increase in repeat customers. This statistic underscores the tangible benefits that can be achieved through effective post-visit communication strategies.

Furthermore, consider integrating an automated system for follow-up communications. Tools such as email marketing platforms can streamline your outreach, making it easier to manage and personalize your messages. By utilizing such tools, restaurants can ensure consistent and efficient communication.

To summarize, effective follow-up communication is a vital element in the customer service strategy of any restaurant. It not only keeps the lines of communication open but also plays a key role in enhancing customer experience and satisfaction. Building a robust feedback loop can create a more loyal customer base and strengthen your restaurant’s reputation.

Start implementing follow-up strategies today and observe the positive impact on your restaurant’s success!

Training staff for excellence in customer interactions

Training staff for excellence in customer interactions is crucial in the restaurant industry. Excellent customer service can set a restaurant apart, making it memorable and encouraging repeat business. Here’s how you can train your staff effectively to ensure customers leave with a smile.

Understanding Customer Needs

Every great customer interaction begins with understanding what guests want. Training should focus on instilling empathy in your staff. Role-playing scenarios can help your employees learn to read customers’ emotions and respond in a way that makes them feel valued. This includes:

• Listening actively to customers
• Anticipating needs before they are expressed
• Providing tailored recommendations based on preferences

Communication Skills

Clear communication is the backbone of excellent customer service. Staff should be trained to communicate clearly and effectively, which includes:

• Using positive language.
• Maintaining a friendly tone, even in difficult situations.
• Being concise and accurate in order-taking and explaining the menu.

Body Language

Beyond words, body language plays a significant role in customer interactions. Here are some key points:

• Make eye contact to show attentiveness.
• Use open and inviting posture.
• Adapt gestures to enhance communication without being distracting.

Problem-Solving Abilities

Issues can arise in any dining experience. Training your staff to handle complaints effectively can turn a potential negative experience into a positive one. Emphasize the importance of:

• Staying calm under pressure.
• Listening to the customer’s complaint without interruption.
• Offering a solution that meets customer needs while adhering to restaurant policies.

Product Knowledge

Your staff should be well-versed in the menu. Comprehensive knowledge allows them to recommend dishes confidently, enhancing the customer experience. Key aspects to cover include:

• Ingredients in each dish.
• Allergy information to keep customers safe.
• Pairing suggestions for food and beverage.

Consistent Training Sessions

Training shouldn’t be a one-time event. Regular training sessions help refresh employees’ skills and introduce new techniques. Utilize a variety of methods to keep training engaging, such as:

• Workshops and guest speakers.
• Interactive quizzes to test knowledge.
• Shadowing experienced staff members.

Creating a Culture of Excellence

Encourage a culture that values excellent customer service throughout the organization. Front-line employees learn best in an environment where good service is celebrated. Consider implementing:

• Employee recognition programs for outstanding service.
• Open communication where staff can share experiences and learn from one another.
• Feedback from employees on what training tools are most helpful.

Technology in Training

Technology can streamline the training process. Tools like learning management systems allow for online training sessions and quick assessments. These systems also enable easy updates when menus or procedures change. Explore platforms that cater specifically to the restaurant industry to enhance this process.

Measuring Success

Evaluate the effectiveness of your training by collecting feedback from customers and staff. Key performance indicators may include:

• Customer satisfaction surveys.
• Feedback collected through online reviews.
• Employee retention rates as happy staff often lead to happy customers.

For further reading and resources on customer service training, you can visit Restaurant Supply and QSR Magazine. These sites offer valuable insights into creating a successful training program that fosters a culture of excellence in customer interactions.

Investing in training your staff for effective customer interactions remains a vital strategy for any restaurant aiming for long-term success. By focusing on communication, problem-solving, and a culture of excellence, your staff will be equipped to create unforgettable experiences for your guests.

Key Takeaway:

Good customer service in a restaurant is essential for both customer satisfaction and a thriving business. Understanding the signs of good customer service can transform a diner’s experience and drive repeat visits. Here are key takeaways based on the essential aspects covered:

First and foremost, the attitude of staff plays a significant role in customer satisfaction. Friendly, attentive, and positive staff are more likely to make diners feel welcome and valued. When servers greet you with a smile and engage in conversation, it establishes a connection that enhances the overall experience. A warm and inviting presence can turn a one-time visit into a loyal relationship.

Menu knowledge is another critical element that heightens the dining experience. Well-informed staff who can explain dishes and recommend items not only improve customer satisfaction but also demonstrate professionalism and care. This knowledge invites diners to explore new flavors and elevates their meal enjoyment, making the dining experience more memorable.

Responsiveness is crucial as well. In a fast-paced restaurant environment, how quickly staff respond to requests and address concerns can significantly impact diners’ experiences. Whether it’s refilling a drink or handling a complaint, prompt and thoughtful responses go a long way in showcasing excellent service.

Creating a welcoming atmosphere encompasses factors such as ambiance, cleanliness, and comfortable seating. The physical space should be inviting, whether through pleasant decor, background music, or the simple act of ensuring tables are clean. These elements help diners feel relaxed and ready to enjoy their meals.

Moreover, the importance of follow-up communication after a visit should not be overlooked. Requesting feedback via follow-up emails or surveys shows customers that their opinions matter, fostering a lasting connection. This practice not only helps to improve service but also builds customer loyalty.

Consistent training of staff is essential for excellence in customer interactions. Regular training sessions keep staff up-to-date on best practices for service and encourage them to maintain high standards. When staff feels empowered through knowledge and skill, it reflects positively in their interactions with guests.

Good customer service in a restaurant hinges on staff attitude, menu knowledge, responsiveness, a welcoming atmosphere, follow-up communication, and effective training. When these elements are in harmony, diners are more likely to enjoy their experience, leading to increased customer satisfaction and loyalty.

Conclusion

Good customer service in a restaurant is vital for creating memorable dining experiences that keep customers coming back. Recognizing the signs of excellent service, such as attentive staff who possess thorough menu knowledge, can significantly enhance your meal. When servers display a positive attitude, it fosters a welcoming atmosphere that encourages customer satisfaction. This aspect of service isn’t just about the food; it involves the entire dining experience.

Effective service requires a responsive approach. When staff quickly address needs and concerns, it shows that they value and respect their customers. Similarly, a lively and inviting environment plays a crucial role in how patrons feel during their visit. Elements such as lighting, decor, and even background music contribute to making guests feel comfortable and appreciated.

Moreover, the importance of follow-up communication following a visit cannot be overstated. A simple thank-you message or feedback request shows that a restaurant values its customers beyond the dining table. This builds loyalty and makes patrons more likely to return.

To maintain high standards, training staff is essential. This investment in their development ensures that team members are equipped with the skills necessary for excellence in customer interactions. By prioritizing both staff training and customer engagement, restaurants not only improve their service quality but also pave the way for lasting relationships with their customers. Ultimately, recognizing these facets of good customer service can guide both diners and restaurant owners toward a dining experience that is enjoyable, memorable, and worth repeating.

Author: restaurantsnearme